(800) 882-6058 [email protected]

Privacy Policy and Security

 EFFECTIVE DATE: 01 NOVEMBER 2019

eTranslation Services is committed to protecting our client’s privacy when they use our translation, interpreting or other services. Within this policy, we’ll explain how and why we collect information; what we do with it and what controls each person has over our use of it.

Your acceptance of these privacy statement terms

Your use of any of the sites within www.etranslationservices.com   (“Website”) or our services constitutes your agreement to be bound by our Privacy Policy.

eTranslation Services pledges to maintain the utmost confidentiality and respect to our clients’ documents at all times. Therefore, eTranslation Services and all affiliates will use your personal and private information for the following purposes only:

Our Purpose for Collecting Personal Information:

We collect your personal information only for the purpose of invoicing you for your translation(s), interpreting, localization, or other related services.

We do not store any of your personal information or redistribute it to any third parties.

We only use personal information to:     

    • Communication regarding your project or quote
    • Identify you each time you visit our website or when you wish to have a service provided.
    • Process quotes or applications submitted by you.
    • Improve our services and website; for example, by conducting customer service surveys or soliciting feedback from our clients.
    • Carry out research on the demographics, interests, and behavior of our customers.
    • Enforce our Terms and Conditions and other agreements.

When you visit our website, your IP address, which is recognized by our web server, is automatically logged (the unique address which identifies your computer on the internet). We use IP addresses to help us administer our website, and to collect demographic information for accumulated use. 

How do we use your contact details and information we have?

    • We do not sell or rent personal information to third parties
    • We do not disclose personal information

USE OF COOKIES

Cookies are messages that web servers pass to your web browser when you visit internet sites. Your browser stores these messages in a small file. These files typically contain information about your visit to the web page, as well as any information you’ve volunteered, such as your name and interests. Most web browsers automatically accept cookies, but if you prefer, you can change your browser settings to prevent that. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Cookies can help us develop detailed profiles of the people who come across our sites.

Accepting a cookie does not give server access to your computer or any of your personal information (except for any information that you may have purposely given, as with a quote request). Also, it is not possible to execute code from a cookie, and not possible to use a cookie to deliver a virus. Credit card information is not stored in cookies.

eTranslation Services uses cookies for the following reasons:

    • To estimate our audience size and patterns.
    • To ensure that you simply aren’t asked to register twice. 
    • To track preferences and to enhance and better our website.
    • To track the progress and number of entries in our promotions.

PRIVACY POLICY FOR OUR CLIENTS

We maintain a database of your contact information, original documents and translated documents for the sole purpose of saving your files, for 1 – 2 years only. In case you need a copy of the files during that time, just request them by sending us an email.

Changes to Our Privacy Policy:

We reserve the right to modify our privacy policy at any time, except where prohibited by law.

From time to time, we may make changes to our website or the services we offer, due to this and our commitment to protecting the privacy of our client’s personal information, this may, in turn, result in periodic changes to this Privacy Policy. Should that happen, we will notify you of any such changes by posting the revised version of this Privacy Policy on our website and indicate, at the top of this page, the date that it was revised. This will provide you with an opportunity to opt-out of such new or different use.

Continued use of our services after posted changes will imply consent to the revised privacy policies. Contact us in case you need further information.

Our quality

We guarantee your company will be 100% satisfied with our services and we readily provide unlimited revisions until you are satisfied. With a talented and committed team of translators, interpreters and project managers, you can rest assured that you’re in good hands with our services. Take the next step and call us today to find which of our services is the right one for you.

Contact Information

If you have any questions or complaints, please contact us via telephone or in writing via e-mail at the address below :

eTranslation Services
2167 East 21st St. Suite 252, Brooklyn, NY 11229
(800) 882-6058
Email: [email protected]